Queue Extension

Smart Queues: Queues will first attempt to connect callers to the agent they last talked to.

Offers
Pay per Extension
Quantity
Duration
1 Month Free
R 127.99 (Monthly)
thereafter R 127.99 Monthly

Smart Queues: Provide an improved customer experience with history-based queue routing. When this feature is enabled, queues will first attempt to connect callers to the agent they last talked to. This way, customers spend less time on the phone and agents are more efficient.

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